About

About US

Platinum Payments was founded by industry veterans who wanted to offer the best possible solution to their customers.  They were tired of worrying about the next rate increase being passed down from the big processors and banks.  Platinum Payments offers programs where businesses and merchants need not fear about extra markup constantly being added to their account and they can focus on growing their business instead of managing fees.

Most of the payment experts at Platinum Payments have years of experience and have worked for other companies.  They came to Platinum Payments because they want to offer the best service and programs available, all with no long term contract.  They are drawn to the attention to customer satisfaction and the willingness to go above and beyond to help merchants succeed.  Platinum Payments’ rate guarantee helps keep customers longer and helps employees build the long term relationship with their clients that they want.

Platinum Payments has partnered with Banks, Credit Unions, and other organizations to offer their customers and clients an exceptional service at a great value, while allowing them to grow a great portfolio of customers.  The focus on the long term relationship helps financial institutions keep a good relationship with their customers instead of having to explain why their credit card merchant fees have gone through the roof again.

Platinum Payments loves to partner with schools, chambers of commerce, and other charitable organizations to help them prosper and have an additional revenue stream to achieve their lofty goals.  In fact, a percent of all profit is donated to not-for-profit organizations who provide for the well-being of the community and those in need.  Employees are also encouraged to donate of their time and resources for the betterment of their communities.  Platinum Payments participates in many local chambers of commerce and local organizations.

Platinum Payments has an A+ rating with the BBB and great reviews from the merchant review sites.  Platinum Payments is a registered service provider with Visa

Payment Solutions from a Trusted Partner

Your business is unique, and so are its challenges. In today’s competitive marketplace, you must balance good customer service with efficient cash management and risk control. You’re in good company with Elavon; we support more than one million small business merchants worldwide. So no matter your business – retail, restaurant, health care, service, mail order, e-commerce – we have the solutions you need to optimize your payment processing.

Positive Cash Flow

You can’t afford to limit customer payment options or delay access to funding. From credit and debit card processing to our unique Electronic Check Service, we make it possible for you to access your funds within 24 – 48 hours. And our Electronic Gift Card solution helps generate new business and keeps loyal customers coming back. Whatever your business needs, Elavon delivers the right tools to get the job done.

Credit & Debit Card Payments

Elavon’s end-to-end processing network is one-of-a-kind in the industry. Our payment processing solutions help you improve cash flow, minimize your collections risk, and better serve your customers, all while meeting stringent security standards to protect cardholder data. Elavon provides authorization, settlement, funding, and support, giving you one point of contact for all your Visa®, MasterCard® and Discover® Network credit and debit card transactions. In addition, we process the following over our network:

• PIN debit

• Electronic Benefits Transfer (EBT)

• Corporate purchasing cards

• Fleet cards

Dynamic Currency Conversion (DCC)

DCC converts international Visa and MasterCard credit card purchases into the cardholder’s home currency at the point of sale. Elavon rebates a portion of the conversion fee to your business. We manage the entire conversion process – from direct treasury exchange rates and transaction processing, to back-end reconciliation, settlement, funding, and support.

Customer Service & Voice Authorization

Customer support is there whenever you need it. A dedicated and well-trained staff of service professionals operates a 24/7 call center for voice authorization and client assistance.

You’re in Good Company

Elavon processes over a billion transactions annually for more than one million merchants worldwide.